POWER TOOLS FOR PROBLEM SOLVING

 

Intended for

 

This one-day course is intended for audiences that want to learn basic, easy-to-use techniques for solving problems systematically.

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Description

 

This course enables participants to apply basic principles and tools such as fishbone diagrams, five-whys, and others to lead teams through processes for defining and solving problems.

 

 

Objectives

  

By the end of the course, participants will be able to:
1. Recognize the Problem

  • Write the problem statement

2. Understand the Problem

  • Gather Data
  • Flowchart the Process

3. Analyze for Root Cause

  • Five Whys
  • Fishbone Diagram

4. Select a Solution

  • Start-Stop-Continue
  • Solution Selection Criteria
  • Selection Tools: Ranking and Rating

5. Implement the Solution

  • List and Assign Tasks
  • Establish a Timeline
  • Report Progress

 

 

 

 

 

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